Your subscription

Sidebar → Admin → Billing. What your school pays to use mDigital SIS, and what happens if an invoice goes unpaid. This is your subscription — not the school fees you charge parents, which live under Finance.

What it costs

GHS 5 per active student, per term, with a GHS 400 minimum. A school with 50 students pays the minimum; a school with 300 pays GHS 1,500.

"Active" means students currently on roll. Graduated students do not count.

Paying for the rest of the year at once takes 10% off, as long as there is more than one term left. With one term remaining the annual price is simply the term price — never more than paying term by term.

Public (government) schools are exempt. If the school was registered as Public, no invoice is ever raised and none of the rest of this page applies.

Paying

Pay by card or mobile money through Paystack, from the Billing page. Payment is confirmed automatically; you do not need to send anyone a receipt.

Your paid-through point is shown at the top of the page — the year and term your payment covers you to. Paying again extends it.

If an invoice goes unpaid

Nothing happens immediately, and nothing is ever deleted. The system escalates in three steps, counted in days from when the invoice became overdue.

Your data is never touched. Even at the last step, everything you have entered stays exactly where it is and stays readable. The steps below restrict what you can add, never what you already have.

After 14 days — a reminder banner. Visible to administrators. Everything still works.

After 28 days — new records are blocked. You can carry on with the daily work: attendance, marks, recording fee payments, editing what exists. What stops is growth:

• registering a new student
• adding a staff member or creating a login
• publishing report cards
• sending bulk messages

After 42 days — read-only. Everything can still be opened and read, and report cards already published stay visible to parents. New entries stop.

Paying clears the step immediately. There is no reinstatement fee and no waiting period.

Why it works this way

The order is deliberate. A school that has fallen behind on an invoice is still a school: the register still has to be marked and this term's marks still have to be entered. Blocking those first would punish the teachers rather than reach the person who settles invoices.

Publishing report cards sits in the middle step rather than the last one for the same reason it matters — it is the moment the term's work reaches parents, and it is the thing most likely to prompt a conversation about the invoice.

Two things schools ask

"Does it cost more if we use it more?" No. Attendance, marks, report cards, messaging by email, the portals and the help centre are all included. The only paid extra is the SMS add-on, which is bought as prepaid credits — see Messaging.

"What if our student numbers change mid-term?" The invoice is calculated when it is raised. Registering more students after that does not raise it; the next term's will reflect the new roll.